First, we highly recommend selecting an easy to remember combination. Something that is meaningful to you, other than the easily discoverable birth date, anniversary, street address, or phone number. Then as a backup, store your combination in a safe place or with someone you trust, though not in your safe. If for some reason you do lose track of your combination, it is possible that we may be able to retrieve it. Original combinations for mechanical locks that are installed on the safe at the factory, and reset codes for digital locks may be stored with the manufacturer by serial number. If you can document the serial number of your safe and, if it is a digital lock, the serial number inside the faceplate of the lock, give us a call. We will be happy to assist you.