Effective Date: August, 2026
At Casoro (“Casoro,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, request information, or purchase our products.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide to us, including:
- Name
- Company name
- Email address
- Telephone number
- Mailing address
- Project details
- Product preferences
- Payment and billing information (where applicable)
- Communications submitted through contact forms, email, chat, or telephone
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages visited
- Time spent on pages
- Clickstream data
- Approximate geographic location
- Cookies and similar identifiers
How We Use Your Information
We use information to:
- Respond to inquiries
- Provide quotes and proposals
- Design and customize products
- Process purchases
- Deliver customer support
- Improve our website and user experience
- Analyze website performance
- Measure advertising effectiveness
- Detect fraud and maintain website security
- Comply with legal obligations
Analytics and Website Technologies
We use various technologies to understand how visitors interact with our website and improve our services.
These technologies may collect information regarding page visits, clicks, scrolling activity, browser characteristics, device information, and general website usage.
These technologies may include:
- Google Analytics
- Google Tag Manager
- Google Ads Conversion Tracking
- Meta Pixel
- HubSpot
- Hotjar
- CallRail
- Tidio Live Chat
- Other analytics or marketing technologies that help us improve our website and customer experience
Some technologies use cookies or similar tracking technologies. Where required by applicable law, these technologies are activated only after receiving the appropriate consent.
Session Replay and User Experience Tools
To improve website usability, we may use website optimization technologies that help us understand how visitors navigate our website.
These tools may record information such as:
- Mouse movements
- Clicks
- Scroll behavior
- Navigation paths
- Browser interactions
These tools are used solely to improve website performance and customer experience. We make reasonable efforts to avoid collecting sensitive information through these technologies and utilize available privacy features such as field masking where appropriate.
Live Chat
If you communicate with us through our live chat service, we may collect:
- Your name
- Email address
- Phone number
- Chat messages
- Technical information relating to your visit
Chat communications may be processed by third-party service providers acting on our behalf to provide customer support.
Please do not submit confidential financial information or other highly sensitive personal information through live chat unless specifically requested.
Telephone Calls
If you contact us by telephone, your call may be monitored or recorded for quality assurance, training, security, and customer service purposes where permitted by law.
Some calls may also be transcribed or analyzed using artificial intelligence technologies to improve customer service and internal operations.
Where required by law, appropriate notice or consent will be obtained before recording begins.
Cookies
We use cookies and similar technologies to:
- Operate our website
- Remember preferences
- Analyze website traffic
- Improve functionality
- Personalize content
- Measure advertising performance
Depending on your location, you may be presented with a cookie management tool allowing you to accept, reject, or customize certain categories of cookies.
You may also configure your browser to refuse cookies; however, some website features may not function properly.
Advertising
We may use advertising technologies to better understand the effectiveness of our marketing campaigns.
These technologies may collect information regarding:
- Website visits
- Pages viewed
- Advertising interactions
- Device identifiers
- Browser information
We do not sell your personal information in exchange for monetary compensation.
Sharing Information
We may share information with trusted service providers that assist us in operating our business, including providers of:
- Website hosting
- Customer relationship management
- Website analytics
- Live chat
- Telephone systems
- Marketing automation
- Payment processing
- Cloud storage
- Customer support
These providers process information on our behalf under contractual obligations designed to protect your information.
We may also disclose information:
- To comply with legal obligations
- To enforce our agreements
- To protect our rights or property
- In connection with a merger, acquisition, or sale of assets
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Resolve disputes
- Comply with legal obligations
- Protect our legitimate business interests
Retention periods vary depending on the type of information collected.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Obtain information regarding disclosure of personal information
- Limit the use of certain sensitive personal information where applicable
To exercise your rights, please contact us using the information below.
Communications Privacy
We respect the privacy of communications made through our website.
Certain third-party technologies that help us provide customer support, website functionality, analytics, and communications may process interactions occurring through our website. By continuing to use our website after receiving any required notice or providing any required consent, you acknowledge such processing as described in this Privacy Policy.
International Visitors
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
Where applicable, we implement appropriate safeguards for international data transfers.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have collected such information, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any revisions will be posted on this page with an updated Effective Date.
Your continued use of the website after any revisions constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Casoro Jewelry Safes
Email: privacy@casorojewelrysafes.com
Phone: (714) 942-4234
Mailing Address: 1415 E. McFadden Avenue, Suite L